SPECIAL UPDATE: September 29 2012: Ultimate Medical Academy remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Ultimate Medical Academy is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.Rip-off Report REVIEW:
To date, Ultimate Medical Academy has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, Ultimate Medical Academy has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Ultimate Medical Academy remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at firstname.lastname@example.org
Editors UPDATE: Positive Rating and Recognition has been given to Ultimate Medical Academy
for its Commitment to Excellence in customer service.
Ripoff Reports review of Ultimate Medical Academy has revealed an amazing commitment to student satisfaction and educational quality which underlies all their operations. As recently as this year, 93% of UMAs students said they were satisfied with UMAs program, their instructors and also their administration. This means that students who attend Ultimate Medical Academy can expect the best service and dedication possible from the educators and the staff.
UMA executives expect every employee to listen carefully to any student concerns. UMA has successfully trained thousands of students for careers in the allied health field and their staff is always quick in their responses and they are readily available for specific needs or questions that come up. UMAs mission is to be a dynamic career school committed to empowering students to excel in the healthcare field. They strive to provide an educational experience that maximizes value to their students in a professional, supportive and ethical environment.
The students of Ultimate Medical Academy are the groundwork of UMAs outstanding reputation. UMA realizes that without successful students, they would not have the extraordinary, innovative programs they offer today. They train students for jobs in many different fields, however they also teach them the importance of community. UMA works hard to develop a sense of community in their students so they will want to give back, and they also support many health-related organizations, including nonprofits.
Anyone familiar with Ultimate Medical Academy can attest to the dedication they have to ensuring that every graduate succeeds. Says one student, UMA starts helping you find a job at the very beginning with the Think Build Live Success course. It boosts your confidence. When it comes down to the end of things, they start really digging in and helping you to write a resume, write a cover letter. They do mock interviews with you over the phone. They do the job hunting for you.
Ripoff Report can confirm that Ultimate Medical Academy takes quality control very seriously. With a recently revised internal appeal process, there are now four different levels of staff available to discuss any student concern. They have also recently restructured their student finance department in order to participate in additional grant programs which will benefit the students.
Ultimate Medical Academy understands the value of being a Ripoff Report Verified Safe Business and is delighted to have the opportunity to open its doors to a third party who can objectively state that they go out of their way to ensure student satisfaction.
In summary, after our review, Ripoff Report is convinced that Ultimate Medical Academy is committed to quality delivery of services resulting in total client satisfaction. If someone ever finds differently about our members, you contact us.. EDitor@ripoffreport.comRead more about Ultimate Medical Academys Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike. Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Ultimate Medical Academy - UMA Misleading liars Clearwater Florida
These people are so misleading and will say anything to get you to attend. If you go here, please do not try to change your class.
To start, the advisers at UMA told me and SEVERAL other students that they would help with job placement. They don't. After your externship, you're on your own. Also, they were incredibly misleading about what is contained in the program and the amount of money students would be earning.
I was tricked into signing up for the Patient Care Technician program on the belief that it really involved giving medical care to the patient and would be beneficial to me for my future career. They told me that the Medical Clinical Lab Assistant program only involved sitting in the back of an office doing lab work and not working with patients. I was told that the PCT program was everything I wanted and more, and MCLA wasn't the program for me.
The PCT program is the exact same classroom material for MCLA except PCT gets a CNA class at the end. I was in a class with about 20 other students enrolled in the MCLA program.
After seeing what they did, I saw that MCLA was much more than working in the back in a lab. I did some outside research and found they gave me a completely untrue story to get me to sign up for the PCT program.
But why does this matter, you ask? The PCT program was $2,000 more than the MCLA program.
So after finding this out, which only took a few weeks after I started (back in May), I decide to switch. I'm almost finished with my externship, and they still don't have it straightened out. They're billing me for outrageous amounts and harrassing me. The campus president promised it would be fixed and it isn't. I've been down in peoples offices every weekday for 5 months now. Why is it so difficult? Is it really so painful to refund $2,000?
Now I won't be receiving my certificate of completion because they insist that I'm not up to date on my payments. Why am I not up to date? The head of financial aid told me to stop making payments because the difference in cost of the programs would wipe out the balance I owed to the school (of $800).
Going back to the completely misleading point.. They told my friend that was originally an x-ray student that businesses start hiring at $16 an hour in our area for the position. Come to find out, it's only $12. Same thing happened to all of us in MCLA/PCT. They promised $14+ an hour.. Now we find it's only about $10.50.
So, I learned the lesson to not trust advisers that work for the school and do my own outside research. I went in wanting to just take a simple CNA class, and they managed to talk me up from a $1,000 class to a $13,000 class. I was duped into believing they actually knew what they were talking about, and now I'm screwed.
If you go to UMA, be sure to RESEARCH the positions before you sign up. Don't trust the advisers at the Clearwater campus.
In my class alone, EVERY student was completely misinformed on job information, description, and income. Of course I know that these are different with each company, but they were way out of the ballpark. They could give a generalization when you sign up.. such as "Incomes vary greatly. You could be making $10.50-$14.00 depending on where you work and what you're doing." Or even down to the tasks.. "Well some companies will require you to work in a lab, while others allow you to work one on one with the patient doing (insert good stuff here)."
I'm not really complaining about getting screwed, just trying to warn other people. Also, if they tell you not to make payments.. just keep making them because now I'm not even going to get my certificate saying I completed the course.
Land O Lakes, Florida