• Report: #964995
Complaint Review:


  • Submitted: Mon, November 05, 2012
  • Updated: Mon, November 05, 2012

  • Reported By: Karen — Castle Rock Colorado United States of America
Internet United States of America

UltimatePay Declines your payment, but then processes and bills later Internet

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Beware of UltimatePay.  They accept orders as they see fit and decline others but bill you anyway.

My son placed an order and it was declined, plenty of funds available in account.  Told him to try again and again it was declined.  I couldn't believe it and thought that he had to of entered in wrong info.  I tried and my order was declined and I tried once more to make sure and was declined again.  Then after a couple of days I had pending transactions from UltimatePay from my bank.  I sent email to Ultimate customer service since no phone number available anywhere on the website or an address for that matter!  I received a response stating that they didn't decline anything.  Funny.  Why would I make it up for a $5 or $10 purchase?  Unethical way of doing business!!!  Beware!

Just buy the game cards at Walgreeens, Walmart or wherever they are sold.  Don't trust the website.

This report was posted on Ripoff Report on 11/05/2012 01:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ultimatepay/internet/ultimatepay-declines-your-payment-but-then-processes-and-bills-later-internet-964995. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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