Report: #1402909

Complaint Review: Ultra Body Fitness-Allen TX

  • Submitted: Thu, September 28, 2017
  • Updated: Thu, September 28, 2017
  • Reported By: pezzy — Princeton Texas USA
  • Ultra Body Fitness-Allen TX
    605 w McDermott
    Allen, Texas
    USA

Ultra Body Fitness-Allen TX My name is Pezzy Kudakwashe, ZIP 75407 TexasI have a complaint to make through your TV channel. I signed up for gym with fitness connection of Allen TX. They are an amazing gym. Under them, is a group called the Ultra Body Fitness(UBF),this is a team o Making you pay for no service. Charging account without providing service Allen TX 75013 Based in Hialeah Florida

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 I signed up for gym with fitness connection of Allen TX. They are an amazing gym. Under them, is a group called the Ultra Body Fitness(UBF),this is a team of fitness trainers. The corporate office is in based in Hialeah Florida.

 
UBF was recommended to me by the Fitness Connection manager who signed me up for my gym membership. UBF worked a training schedule for me and made me sign all the paperwork and contract. While I was waiting for them to allocate a trainer to me, they started hitting my debit card and charging me for the sessions I signed up for, before assigning me with a trainer.
 
At the time I was very eager to get going, so I was doing other things in the gym while waiting for the trainer. After 3 months of waiting, they finally provided me with a trainer.I signed up in March of 2017 and my training got underway three months down the road. I had been ready to start in march and they seemed not ready. 
 
They collected $105 on march 29, 2017. May 1, in the month of June they collected twice, on June 1 and June 29, 2017, by end of July I was 3 months ahead in my payments. In the second week of July, I told my trainer that I would be out of the country in August. He told me to speak to the manager, I mentioned that to the manager and stated that I would freeze my account while away and would not allow any payments to go through my card. I offered to pay cash in advance and he said that was not policy to pay by cash.
 
I had signed up for 3 sessions a month and in the 3 week of July I had 10 sessions to my credit, 9 of which were accumulated by my 3 months of payment before they allocated a trainer. By August 4, i was able to access 1 session and their computer shut me out for lack of payment.
 
Went out of the country for one month, upon my arrival I found a bill stating I owe them 2 months payment, no service yet, just based on the contract. I brought it to their attention that, I was also wondering about my 3 months advice payment. They don’t care about that. All they care about is a payment from me. Thieves thieves thieves. Ultra Body Fitness, they are not a training company they are setting bait and catching you so they can send collectors where they have not worked. Please help expose these guys.
 
https://www.yelp.com/biz/ultra-body-fitness-allen
 
http://www.ripoffreport.com/reports/ultra-body-fitness/hialeah-florida-33014/ultra-body-fitness-lack-of-customer-service-they-will-rip-you-off-they-will-charge-ch-1050808
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This report was posted on Ripoff Report on 09/28/2017 09:23 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ultra-body-fitness-allen-tx/allen-texas-75013/ultra-body-fitness-allen-tx-my-name-is-pezzy-kudakwashe-zip-75407-texasi-have-a-complain-1402909. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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