Report: #1067397

Complaint Review: Ultra Diamonds

  • Submitted: Tue, July 16, 2013
  • Updated: Tue, July 16, 2013
  • Reported By: JagManMadison — Madison Alabama
  • Ultra Diamonds
    P.O. Box 3680
    Akron, Ohio

Ultra Diamonds Worthless Jewerly - No Value - Terrible Customer Sevice Akron Ohio

Show customers why they should trust your business over your competitors...

 I bought a sterling silver single diamond ring 1 year ago from ULTRA Diamonds in Sevierville TN.  I found out 11 week ago today the diamond was cracked.  I sent it back to the Sevierville TN was sent to corporate for evaluation/replacment.  I made over  11 phone calls to the Corporate Store and not once did I ever get a return phone call.  Just tons of excuses.  Finally I called the Store in TN and the Manger was very helpful and decided to go ahead and replace it since CORPORATE could not find the ring nor return phone calls. The manager needs to be fired!   The replacement I received today I took to the jewerler and was told it has a huge CARBON DEPOSIT and basically is worth nothing.  I paid over $400+ dollars for the ring.  What is this tells me is your company is selling crap!  I am very upset with your company and will be filling a complaint with the BBB. I will also be posting negative feedback on all web sites. If this is the example of how you do business you need to be closed down.  I hope you enjoy the $400+ dollars you received from me it will be the last.  Word of advise DO NOT EVER BUY ANTHING FROM ULTRA DIAMONDS THEY WILL RIP YOU OFF


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