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Report: #150332

Complaint Review: Ultra Life Fitness & Ultra PM - Internet

  • Submitted:
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  • Reported By: Sylvania Georgia
  • Author Confirmed What's this?
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  • Ultra Life Fitness & Ultra PM ultralifefitness.com Internet U.S.A.

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After ordering UltraPM from Ultra Life Fitness, a pop up appeared stating I would be automatically billed monthly for additional shipments. I automatically responded by sending an email to Ultra Life Fitness as the website stated to do to cancel additional shipments. That was 2 months ago.

Today, July 19, 2005, a debit shows up on my bank account from UltraPM for 44.90. I have not received anymore shipments nor do I want them. The product is no more than a rip off and upon calling all phone numbers for the company to inquire about the charge to my account there is only a recording stating business hours and saying all reps are waiting on other customers & to call back.

I have canceled my debit card number through my bank and wish I would have read all the other rip off reports before I ordered this product. I have ordered other products from Ultra Fitness in the past and was satisified, but I will NEVER order from them again.

Cindy
Sylvania, Georgia
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

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This report was posted on Ripoff Report on 07/19/2005 07:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ultra-life-fitness-ultra-pm/internet/ultra-life-fitness-ultra-pm-ripoff-fraudulent-billing-product-does-not-work-internet-150332. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
7Consumer
0Employee/Owner

#7 Author of original report

THANKS FOR MY FULL REFUND!!!!!!!

AUTHOR: Cindy - (U.S.A.)

POSTED: Thursday, August 04, 2005

My Mr. Fake is actually a real living person who indeed did keep his word even though I was rather rude after being fueled by rebuttal comments. I got my 44.90 check through cert. mail and as soon as David saw my response to the second debit he had Ultrafitness credit my debit card.

David never called me to tell me because I had been truely a witch to him on the phone first then via this site. However after seeing the credit posted from Ultrafitness for $24 I called him and he explained that the second debit had been transmitted the day before I spoke to him therefore he had no idea I had been debited again and since I was pissed he credited my account w/o contacting me.

So lessons learned - read, read, read before I pay via online, dont be influnced by others so easly to be a witch and there are a few honest people left in the business world.

THANKS FOR MY REFUND & IM TRUELY NOT THE WITCH I APPEARED TO BE
SORRY

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#6 Consumer Suggestion

Yeah, keep calling and emailing them. I'm sure that you will convice them to give up their life of crime.

AUTHOR: Paul - (U.S.A.)

POSTED: Friday, July 22, 2005

Keep up with those emails and phone calls. I'm sure this whole thing is just one big misunderstanding.

I'm sure mr fake name is more than willing to staighten this whole thing out. You just need to give him the chance.

I'm mean, after all, he did send you worm pills for animals. Then, he stole money out of your account. After promising to stop, he turned right around and did it again.

But, you keep right on calling. You'll make an honest man out that crook yet.

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#5 Author of original report

ANOTHER DEBIT

AUTHOR: Cindy - (U.S.A.)

POSTED: Friday, July 22, 2005

After being reassured nothing else would be charged to me or sent to me by Mr. David Johns, whatta ya know, I go to my online account info and on the same day my bank processed my claim on the first debt, there just below the claim refund was yet another debit from ULTRA FITNESS for $24.00. I instantly sent a fax to Mr. Johns telling him about the debit and requested he call me. Not a word from him.

The refund he promised has not had time to get here yet, but just like he assured me I would have no other problems with his company, I am still having to deal with yet another debit for something I made very clear I do not want.
So, David when you receieve your copy of this,DON'T contact me until you are able to keep YOUR "WORD" because I trusted you and now you can trust the next thing I do is call my bank to report your company again and close my checking account because this is BS.

Thanks for the other agencies information because I now know to trust no one!

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#4 Consumer Suggestion

Refund, my a*s! They cheated you, stole your money, and sent you dog worm pills. And, you still trust them?

AUTHOR: Paul - (U.S.A.)

POSTED: Thursday, July 21, 2005

The ONLY reason they want to send you a refund is to shut you the hell up.

You see, this fraudulent company is in the number 1, 2, and 3 spots on google. All the complaints on this site come up at the very top.

Somehow, I can't see how that is any good for a company that steals people's money and sends them animal pills.

That's why they're being so nice. That's the only reason. If they had their way, they'd gladly gut you like a deer and leave you bleeding and dying in a back alley somewhere.

That's what frauds do. They steal from anyone and everyone.

So, don't be so quick to forgive them. After all, they sent you dog pills. For worms. Other victims got sick from them. Does that sound like somebody that should be free to keep hurting others?

Here's what you need to do.

First, make sure that you get every penny of your money back with your bank.

Then, file a complaint with EACH of these federal agencies.

HTTP://68.166.162.20/REPOFORM.HTM NATIONAL FRAUD INFORMATION CENTER-COMPLAINT FORM

HTTPS://RN.FTC.GOV/PLS/DOD/WSOLCQ$.STARTUP?Z_ORG_CODE=PU01 FTC/BUREAU OF CONSUMER PROTECTION-COMPLAINT FORM

HTTPS://WWW.ECONSUMER.GOV/PLS/ECONSUMER/WIMSNERY2$COM.MAIN?P_LANG_SEQ=1 ECONSUMER-COMPLAINT FORM

HTTPS://WWW.IFCCFBI.GOV FBI INTERNET FRAUD COMPLAINT CENTER

WWW.USPS.COM/POSTALINSPECTORS/FRAUD/MAILFRAUDCOMPLAINT.HTM US POSTAL INSPECTION SERVICE-COMPLAINT FORM

And, since the pills you were sold were animal pills. Dog pills, for worms most likely. Other victims got sick from taking them. You might want to report that to the FDA. Here's the complaint page.

HTTP://WWW.FDA.GOV/OPACOM/BACKGROUNDERS/PROBLEM.HTML US FOOD AND DRUG ADMINISTRATION-COMPLAINT PAGE

That should give these frauds some explaining to do.

With the FDA and the FBI looking up their a*s, they shouldn't have a lot of time left over to push their free animal pills anymore.

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#3 Consumer Suggestion

Refund, my a*s! They cheated you, stole your money, and sent you dog worm pills. And, you still trust them?

AUTHOR: Paul - (U.S.A.)

POSTED: Thursday, July 21, 2005

The ONLY reason they want to send you a refund is to shut you the hell up.

You see, this fraudulent company is in the number 1, 2, and 3 spots on google. All the complaints on this site come up at the very top.

Somehow, I can't see how that is any good for a company that steals people's money and sends them animal pills.

That's why they're being so nice. That's the only reason. If they had their way, they'd gladly gut you like a deer and leave you bleeding and dying in a back alley somewhere.

That's what frauds do. They steal from anyone and everyone.

So, don't be so quick to forgive them. After all, they sent you dog pills. For worms. Other victims got sick from them. Does that sound like somebody that should be free to keep hurting others?

Here's what you need to do.

First, make sure that you get every penny of your money back with your bank.

Then, file a complaint with EACH of these federal agencies.

HTTP://68.166.162.20/REPOFORM.HTM NATIONAL FRAUD INFORMATION CENTER-COMPLAINT FORM

HTTPS://RN.FTC.GOV/PLS/DOD/WSOLCQ$.STARTUP?Z_ORG_CODE=PU01 FTC/BUREAU OF CONSUMER PROTECTION-COMPLAINT FORM

HTTPS://WWW.ECONSUMER.GOV/PLS/ECONSUMER/WIMSNERY2$COM.MAIN?P_LANG_SEQ=1 ECONSUMER-COMPLAINT FORM

HTTPS://WWW.IFCCFBI.GOV FBI INTERNET FRAUD COMPLAINT CENTER

WWW.USPS.COM/POSTALINSPECTORS/FRAUD/MAILFRAUDCOMPLAINT.HTM US POSTAL INSPECTION SERVICE-COMPLAINT FORM

And, since the pills you were sold were animal pills. Dog pills, for worms most likely. Other victims got sick from taking them. You might want to report that to the FDA. Here's the complaint page.

HTTP://WWW.FDA.GOV/OPACOM/BACKGROUNDERS/PROBLEM.HTML US FOOD AND DRUG ADMINISTRATION-COMPLAINT PAGE

That should give these frauds some explaining to do.

With the FDA and the FBI looking up their a*s, they shouldn't have a lot of time left over to push their free animal pills anymore.

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#2 Author of original report

ULTRA FITNESS GIVING REFUND

AUTHOR: Cindy - (U.S.A.)

POSTED: Thursday, July 21, 2005

After recieving a second call from David Johns from Ultra Fitness, I returned his call. He offered to send me a full refund by certified mail, if I would withdraw my case from Ripoff.com. I agreed I would report his actions to make this wrong right.

Mr. Johns also requested that I call my bank and request them to drop my fraud complaint against Ultra Fitness. I informed him only upon reciept of my full refund would I do that.

I also requested for him to make sure that I didnt recieve any CDs or anything else. He assured me that he make sure everything was taken care of.

Mr. Johns reassured me that out of 100s of satisified customers I was 1 of only 18 unsatisified customers; however after viewing this site I find that hard to believe, but
I am trusting Mr. Johns word and I am reporting that he was very willing to make this wrong a right for me.

Anxiously Waiting-

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#1 Author of original report

Update They credited my account

AUTHOR: Cindy - (U.S.A.)

POSTED: Wednesday, July 20, 2005

Just as others on who have reported this ripoff, I recieved a phone call lastnight from Ultra Fitness rep. I was not home so I only got a message asking me to call. I did just as editor suggested. I bank w/ BB&T, they were awsome!! They credited my account and filed a fraud complaint against Ultra Fitness and stated that an investigation would be conducted on this company. I referred them to this site. Thanks - Cindy

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