Complaint Review: ULTRANEBS - SECURE NET MEDICAL LTD. - Quitman Texas
- ULTRANEBS - SECURE NET MEDICAL LTD. 502 County Rd 1320 Quitman, Texas United States of America
- Phone: 888-255-2509
- Web: ultranebs.com
- Category: Medical Supplies
ULTRANEBS - SECURE NET MEDICAL LTD. Secure Net Medical Oximeter Ripoff Quitman, Texas
*Author of original report: Satisfaction Obtained
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On 5/26/10 I ordered an "Oximeter" at a cost of $109.00 plus tax. The product arrived and from the beginning I found it to be faulty. I had it compared to others at my clinic and they also agreed that the readings were inaccurate'
I have sent two e mail reports of this faulty unit and requested they send me an authorization to return it for an exchange.
To date, there have been no replies.
In looking at other peoples complaints I see that this is not an uncommon practice for this particular company
It is absolutely necessary that I have accurate readings to ascertain my oxygen levels throughout the day. I will be filing a complaint with the Consumer Protection Division of the Attorney Generals office here in Wa. state as it is critical that I have an accurate reading of my daily oxygen levels. I cannot afford to buy another one.
I would also recommend that others with similar problems file a complaint with their State AG's office as this seems to be the only way that satisfaction can be obtained.
This report was posted on Ripoff Report on 06/04/2010 03:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ultranebs-secure-net-medical-ltd/quitman-texas-75783/ultranebs-secure-net-medical-ltd-secure-net-medical-oximeter-ripoff-quitman-texas-610443. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Satisfaction Obtained
AUTHOR: Frederick Koester - (United States of America)
SUBMITTED: Wednesday, June 09, 2010
On June 7th I received a replacement for my faulty "Oximeter". The product was replaced without fanfare or hassle.
Had Securenet Medical responded to at least one of my E mail messages I would not have filed my complaint.
Answer your E mail complaints Securenet, and save yourself the embarrassment of having postings such as the one I had to put up.
Thanks for the replacement!
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