Umax Scanners, No support, No after the sale service, Machines doesn't work

I purchased a Umax scanner and it worked for a short time then I began having problems. I have sent 40 - 50 e-mails requesting support, however they are not answered. One day I sent 25 e-mails requesting help and not one was answered. I obtained their stated address and phone numbers. I have called every single department this company has listed and I get a scripted voice mail. This company has nobody even answering their phones. Beware if you are making a decision to purchase any of their products.