Complaint Review: UMG Buyersedge, UMG Travel&ent - Schaumburg Illinois
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- Author Confirmed
- UMG Buyersedge, UMG Travel&ent 929 Puim Grove Road Schaumburg, Illinois U.S.A.
- Phone: 847-240-2005
- Web:
- Category: Travel Services
UMG Buyersedge, UMG Travel&ent Took advantage of my parents Schaumburg Illinois
*Author of original report: UMG Buyeredge, UNG Travel&Ent Schaumburg, Il
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In November of 2008 my 82 year old parents ordered two blanket items called Snuggis from a TV telemarketing ad. During that transaction, they were duped into accepting a "free trial" from UMG. Due to some issues with the initial order, we were expecting a refund from the vendor and upon examining their credit card statement, we found two charges for $19.95 with UMG as the recipient of the payments. They had not knowingly authorized these transactions.
An internet search turned up this web site and the issues others have had with the company. I contacted the company through one of the 800 numbers available and complained of the methods used by the telemarketers. They removed my parents from the subscriptions and refunded their money with no argument.
During the discussion they stated that they could not control their "telemarketing partners". The ease with which they refunded our money (yet to be confirmed), implies that this happens frequently.
Tennessee pa
Columbia, Tennessee
U.S.A.
This report was posted on Ripoff Report on 01/02/2009 09:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/umg-buyersedge-umg-travelent/schaumburg-illinois-60173/umg-buyersedge-umg-travelent-took-advantage-of-my-parents-schaumburg-illinois-407420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
UMG Buyeredge, UNG Travel&Ent Schaumburg, Il
AUTHOR: Tennessee pa - (U.S.A.)
SUBMITTED: Monday, January 05, 2009
Company made good their promise to refund the charges.
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