Complaint Review: Uniblue.com - Internet
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- Author Not Confirmed
- Uniblue.com Internet United States of America
- Phone:
- Web: www.uniblue.com
- Category: Computer Software
Uniblue.com Charged me twice for software I cancelled a year ago, Internet
*UPDATE Employee: Uniblue
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I bought the speedupmypc from uniblue last year. Right after I loaded their software I started having problems with my laptop crashing. I sent off an email requesting help and it took the company several days to get back to me. In the meantime I deleted their program for my laptop and it started working properly. When the company rep finally contacted me he tried to blame it on my laptop. I told him I could not use the product and wanted to cancel and be removed from any future correspondence on their products. That I could not afford risking my laptop performance for it is used by me for my buisness on a daily basis. I was told that they would cancel my subscription. Load & behold OCT & NOV 2010 my account was charged twice for software that I cancelled last Nov.
This report was posted on Ripoff Report on 11/04/2010 06:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/unibluecom/internet/unibluecom-charged-me-twice-for-software-i-cancelled-a-year-ago-internet-658618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Uniblue
AUTHOR: Hilary_Uniblue - (United States of America)
SUBMITTED: Friday, November 05, 2010
Hi there,
It's Hilary here from Uniblue. Apologies for any inconvenience. Can you please contact me directly and I will sort this out for you: hilaryr@uniblue.com
Regards
Hilary Rogers
PR manager
Uniblue Systems Ltd
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