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Report: #1237737

Complaint Review: UniCare Dental Insurance - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Lyngal — Illinois USA
  • Author Confirmed What's this?
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  • UniCare Dental Insurance Nationwide USA

UniCare Dental Insurance AKA WellPoint Dental Services Terrible Claim Processing San Antonio, TX Nationwide

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My dentist's office and I have been going around and around for crown coverage performed on 12/29/14 in the amount of $1900!  I have been a member for several years and UniCare consistently makes it difficult for my dentist's office to submit claims for service--they are told they haven't received the claim, x-rays, supporting documents, etc.  My dentist's office has to resubmit the documents (and fax) several times for each claim.  For the service of 12/29/14 UniCare is saying they are not providing coverage for "incomplete treatment."  UniCare provided the name and telephone number of the consulting dentist who reviewed the claim/documents and said he could be contacted by my dentist.  My dentist has called several times and the consulting dentist has not returned the calls.  Now UniCare is requesting "post-op" x-rays to confirm the treatment was completed!  Does UniCare really think I would settle for and go home with incomplete treatment?  It is an insult and absurd for UniCare to insinuate that we are trying to rip them off--they don't provide all that much coverage to begin with to even bother trying to rip them off.  Ever since UniCare no longer provides individual dental coverage (which I still have) they have been increasingly difficult to deal with--are they doing this on purpose so I will drop them?   I do not recommend UniCare dental coverage.

This report was posted on Ripoff Report on 06/24/2015 01:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/unicare-dental-insurance/nationwide/unicare-dental-insurance-aka-wellpoint-dental-services-terrible-claim-processing-san-anto-1237737. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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