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Report: #551058

Complaint Review: Unicel AKA Rural Cellular Corporation - Des Moines Iowa

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  • Reported By: Howard — Duluth Minnesota U.S.A.
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  • Unicel AKA Rural Cellular Corporation P.O. Box 100 Des Moines, Iowa United States of America

Unicel , Rural Cellular Corporation Wireless Company failed to provide adequate Network Coverage to meet my needs Des Moines, Iowa

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I applied for cell phone service with UNICEL in 2008 while I was working part time as a Senior Aide out of City Hall, downtown Duluth, Minnesota  55802.  I had no problems accessing Network Coverage and had no complaints with the service until March 7, 2009 when I was injured in an accident and became disabled and pretty-much homebound in the Lakeside area of East Duluth  55804.  I was not able to obtain sufficient Network Coverage from my residence to meet my needs.  I reported this to the UNICEL customer service representatives on numerous occasions and was promised that they would correct the problem but it got worse and on December 7, 2009 I notified them that I was cancelling the service and I returned the telephone and all their equipment to the company via Insured Mail.  Now I am informed that there is a $200 penalty assessed due to early cancellation.  I have refused to pay this amount because I was never informed of this when I took out the service. 

This report was posted on Ripoff Report on 01/07/2010 07:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/unicel-aka-rural-cellular-corporation/des-moines-iowa-50940-0100/unicel-rural-cellular-corporation-wireless-company-failed-to-provide-adequate-network-c-551058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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