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Report: #180418

Complaint Review: UNICEL Rural Cellular Corporation - Enterprise Alabama

  • Submitted:
  • Updated:
  • Reported By: Sylacauga Alabama
  • Author Confirmed What's this?
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  • UNICEL Rural Cellular Corporation 621 Boll Weevil Circle, Ste 2 Enterprise, Alabama U.S.A.

UNICEL Rural Cellular Corporation Compny making money but providing no service. Ripoff Enterprise Alabama

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In March 2006 I moved and with current cell service I only get service about 10% of the time. I have to call and check messages from other phones. I am paying $46.00 a month for a service I cannont use.

UNICEL would not cancel contract unless I paid $200.00. They offered to give me another 24 month contract and another phone. Then if the new contract and phone didn't work they would charge me $200.00 to cancel that contract. This is a win-win situatin for them.

My present contract does not expire until June 2006. I have already paid 12 months for something I cannot use. If I had of refused to pay the bill they would have turned my name into the credit bureau plus charged a reconnection fee OR the $200.00 to cancel contract. My credit report is important to me.

Big companies like this can treat customers anyway they want and get by with it. I have talked with some representaties for UNICEL who have been nice, but also some who have not been nice.

I have filed complaints with BBB and with attorney general but still have been unable to get UNICEL to turn off phone without the $200.00. They do not care that I have paid between $500.00 - $600.00 for something I cannot use. I would LOVE to see a big documentray on 60 minutes or some such program about cell rip-offs.

Debra
Sylacauga, Alabama
U.S.A.

This report was posted on Ripoff Report on 03/10/2006 10:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/unicel-rural-cellular-corporation/enterprise-alabama-363311226/unicel-rural-cellular-corporation-compny-making-money-but-providing-no-service-ripoff-ent-180418. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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