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Report: #148230

Complaint Review: Unicel - Alexandria Minnesota

  • Submitted:
  • Updated:
  • Reported By: Modoc Kansas
  • Author Confirmed What's this?
  • Why?
  • Unicel 3905 Dakota Street SW Alexandria, Minnesota U.S.A.

Unicel Cell phone Rip OFF! Alexandria Minnesota

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I have a cell phone that has terrible service! I drop calls 85% of the time! Time and time again I have called in and they have assured me that they are upgrading there system!

That was two years ago!! Nothing new yet!
My phone quit working two days ago and I have to mail it in to get it fixed. Needless to say I will have no cell phone for two weeks but will be getting charged for it due to the fact that they have no loaner phones!!

When I renewed my contract I told them of my concerns for the service and they assured me that they were upgrading this time and that I would have good service.

Well it has become worse instead of better.
The kicker of the deal is that I am in a contract and I can not get out of it without paying $400. I can't believe that people can do that. That is why they want a contract because they know that there service is bad but they still want money!

I didnt even sign a contract with them!

Back in the good old days there use to not be contracts. Because they actually cared about the customer. THey didnt have to worry about loosesing customers because of crappy service!

Jill
Modoc, Kansas
U.S.A.

This report was posted on Ripoff Report on 07/01/2005 02:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/unicel/alexandria-minnesota-56308/unicel-cell-phone-rip-off-alexandria-minnesota-148230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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