• Report: #265185
Complaint Review:


  • Submitted: Sat, August 04, 2007
  • Updated: Thu, September 27, 2007

  • Reported By:rockford Illinois


*UPDATE Employee: Response

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Unified Services called me out of the blue telling me that I won a free vacation and 1000 dollar online shopping spree. All they would need is 1.95 to cover the shipping cost, being reluctant they told me no worries that this is not a scam and it is totally worth it.
Once I gave them my information over the phone (still regreting that) I waited four days when my shipment arrived. I then got on the internet and entered my pass code for the 1000 dollars shopping spree. Much to my disappointment all the merchandise online was marked up way above retail cost. The good thing is that I only had to pay for the shipping cost of the mercahdise, or so they want you to believe. I did some comparison shopping and found out that everything they were selling I could bye cheaper at the store than what they had for shipping cost! I havent even tried to get my vacation because I can just imagine how much that would cost me!

rockford, Illinois

This report was posted on Ripoff Report on 08/04/2007 07:20 AM and is a permanent record located here: http://www.ripoffreport.com/reports/unified-services/las-vegas-nevada-89118/unified-services-complete-scam-total-rip-off-las-vegas-nevada-265185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee


AUTHOR: Michelle - (U.S.A.)


We found your complaint against our company posted on ripoffreport.com.

Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers. Our services are of exceptional quality and offered at competitive prices.

Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.

The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.

Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.

Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.

In your complaint you claim that all of the merchandise is marked way up, however you are not required to pay for the merchandise, you are only required to pay for shipping and handling fees. Although the shopping spree does in fact have higher shipping and handling costs, many products such as back packs, luggage, apparel and home decor have a shipping and handling cost that is a typical shipping cost for the product. You will find some sections higher priced on shipping and handling and others lower, depending on each product, but overall you will find great savings using the certificate.

Our customer service center is open from 9:00 am to 5:00 pm Eastern Standard Time and we our company prides itself in our excellent customer service. Over 90% of our calls are answered in less than 4 minutes. Please contact us with any further questions or comments.


Unified Services
Customer Service (866) 904-7796
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