• Report: #312778
Complaint Review:

United Airlines - United Airlines Corporation - UAL Corporation

  • Submitted: Wed, February 27, 2008
  • Updated: Wed, February 27, 2008

  • Reported By:Colorado Springs Colorado
United Airlines - United Airlines Corporation - UAL Corporation
1200 East Algonquin Rd Elk Grove Township Or Chicago, Illinois U.S.A.

United Airlines - United Airlines Corporation - UAL Corporation Failed to refund $3271.00 for an original airline ticket that was returned to them: took advantage of a teenager and overcharged him for an airline ticket, lied about the refund procedure Elk Grove Township, Illinois

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Our group bought 16 coach airline tickets to go to Germany in March 2006. for about $400. per person. 15 of us left together and the 16th person, our 18 yr old son left 2 days later on United Airlines. We were all issued paper tickets, not E tickets.

When our son arrived at the United ticket counter to check in, he could not find his paper ticket. He showed the ticket agent his passport and gave her his flight #. She verified his flight and told him the computer showed that the ticket was paid as part of the group.

She then told him that since he did not have his paper ticket, he would be required to purchase a new coach ticket FOR THE SAME FLIGHT for $3,271.00.

He said he didn't have $3271.00 with him, called me on his cell phone. I spoke with him and the ticket agent. She insisted that he could not travel unless he bought a new ticket. I gave her my Credit card # to pay for his ticket. She said if he found his original ticket, to return the ticket to Untied Airlines and they would issue a refund for the $3271.00

After returning home 10 days later, the ticket was found and returned to United Airlines via Registered US mail for a refund. The company has ignored letters, not returned phone calls and today we filed a small claims law suit against them for the $3271.00

Colorado Springs, Colorado

This report was posted on Ripoff Report on 02/27/2008 10:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/united-airlines-united-airlines-corporation-ual-corporation/elk-grove-township-or-chicago-illinois-60666-or/united-airlines-united-airlines-corporation-ual-corporation-failed-to-refund-327100-312778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on United Airlines - United Airlines Corporation - UAL Corporation

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?