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Report: #1203810

Complaint Review: United Airlines - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Ayman — Summit New Jersey
  • Author Confirmed What's this?
  • Why?
  • United Airlines Nationwide USA

United Airlines United Airlines Changing seat assignments United Airlines Nationwide

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 In November 2014, I purchased online, two return air tickets from EWR to FLL for travel between 2/25/2015 and 3/3/2015. The website required seat selection in order to issue tickets and to determine the travel cost. I selected our seats, paid full for these two nonrefundable tickets, and kept my confirmation. On 1/23/2015 I received an email from United informing me of changes to my flights and referred me to their reservation site where I found that I must re-select the seating. Of course the airplane is now full and only three rows in the back are available for selection. I found this action unfair and unethical. I called United to learn that their policy allows United to change seating to their liking and even tickets were for higher cost (optional seating) they have the right to change the seating and to refund the additional amount. I would like to alert others to this weird policy before they consider purchasing United Airlaine tickets. Ayman Summit, NJ

This report was posted on Ripoff Report on 01/23/2015 11:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/united-airlines/nationwide/united-airlines-united-airlines-changing-seat-assignments-united-airlines-nationwide-1203810. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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