Complaint Review: United Airlines - Houston Texas
- United Airlines Houston, Texas USA
- Phone:
- Web: united.com
- Category: Airline Companies
United Airlines lost ALL luggage for the whole family Houston Texas
*UPDATE Employee: See the United website
a crappy company and will always stay like that no matter what they do. We, a family of four, lost ALL our luggage,6 bags, on an international flight.4 bags plus 2 excess luggage.including personal items, gifts, and memorabilia, we had over $20K in those bags for all 4 passengers. they claim that the maximum they could pay is $1900 each passenger.I know that's a lie.its $3500 per passenger.they screwed up our trip,our memories from the trip and make us want to vomit on hearing their name mentioned.the least they could do is apologize and pay $3500 for each passenger.
This report was posted on Ripoff Report on 06/11/2016 05:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/united-airlines/houston-texas-77032/united-airlines-lost-all-luggage-for-the-whole-family-houston-texas-1310827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
See the United website
AUTHOR: gategirl66 - (USA)
SUBMITTED: Sunday, July 24, 2016
I feel bad for you since they lost your luggage! However, their website lists the liability as $3500 for domestic flights only. I always send valuables via cargo so that I can insure the contents.
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