• Report: #1153302
Complaint Review:

united airlines

  • Submitted: Mon, June 09, 2014
  • Updated: Mon, June 09, 2014

  • Reported By: michelle — yucca valley California
united airlines
Houston, Texas USA

united airlines lost luggage houston texas

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On Feb 19,2014 i arrived at PSP to catch my flight from PSP to LAS to SFO.  After waiting 1 hour to board my flight they cancelled the flight due to mechanical issues.  My flight was due to leave at 1030am and arrive in SFO at 230pm.  I was on a business trip and I had meetings that day.  I went up to the podium to see what they were going to do.   They put me on standby. Finally they got me on a direct flight.  When they pulled my luggage they said they would make sure my luggage would go with me.  That did not happen.  When i finaly arrived in SFO my luggage was not there.   I filed a report of missing luggage.   I sent in all the required paper work and kept getting the run around by both the agent in INDIA and TX. I was told it would take 10-12 weeks to settle my claim.    

12 weeks passed and I get this letter saying they were not going to settle and they were sorry that my luggage was lost and could not be found.  All my business suits/ work clothes etc including my unveristy books were in my luggage.  My total loss was over 2400.00 and United wont settle.   This is 2 times united has lost my luggage in SFO.

This report was posted on Ripoff Report on 06/09/2014 12:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/united-airlines/houston-texas/united-airlines-lost-luggage-houston-texas-1153302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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