Report: #458617

Complaint Review: United Benefit Advantage - ID Sentinel Alert

  • Submitted: Thu, June 04, 2009
  • Updated: Wed, September 16, 2009
  • Reported By: Cambridge Wisconsin
  • United Benefit Advantage - ID Sentinel Alert,

United Benefit Advantage - ID Sentinel Alert provide nothing worth $45/month Nationwide

* : Cbsi Response to IDA Ripoff Report # 458617

Show customers why they should trust your business over your competitors...

These two companies were sold to me by a telemarketer with the $300 gas card scam. Because they kept harassing me, I caved in. These companies are not reputable if they sell their business through such sleazy scam tactics. They claim innocence because they themselves do not do the actual sale, but I strongly suspect they allowed or even hired the phone con artist companies to sell their business. The pimp is just as sleazy as the prostitute in my book.

Besides the fact that I never received the gas card, (I didn't really expect to) these companies don't offer anything worthwhile. ID sentinel alert is supposed to prevent identity theft. How do they do that? By notifying you when your bank receives a change of address request. But guess what? Banks are required to contact you themselves when they receive a change of address request.

Benefit Advantage offers bargains on products not worth buying the first time, and those products that I checked were of equal value compared to my local store. But then they rack up the shipping and handling fees.

Ironically, when I called both companies the same day to cancel, I heard similar messages to hold recorded by a very similar sounding voice, the same song played while on hold, and wouldn't you know? I received the same operator (Sue) for my calls to both companies!

So they've finally found that by selling more worthless services they can get more money. We should all be so thankful.

By the way, if you are stuck with these people and can't get a number to cancel your account, try 1-800-480-6936 for UBA and 1-800-498-5702 for ID sentinel Alert.

Cambridge, Wisconsin
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This report was posted on Ripoff Report on 06/04/2009 01:32 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Cbsi Response to IDA Ripoff Report # 458617

AUTHOR: Edwin v - (U.S.A.)

Dear Folly in Cambridge, WI,


Cbsi Membership Services, located in Naperville, IL, designs and customizes discount benefit membership programs for separate third-party businesses. We solely provide the discounted services to the members registered in the program(s) owned by the third-party businesses. 


The third-party businesses provide the program(s) to their customers as an added benefit or they market their private labeled program(s) to their customers as an opportunity to join their club.  The customer service representatives in our call center only answer in-bound calls placed by members who are attempting to use the discounted services offered within their program.  Cbsi does not bill, solicit or telemarket any programs to consumers.


United Benefit Advantage and ID Sentinel Alert are not independent businesses, but are discount membership programs that third-party businesses offer to their customers. 

We want to ensure that all of your issues are resolved to your satisfaction as soon as possible. If you were unable to resolve this matter, please call us at 1.888.255.4989 and a representative in our customer service call center will assist you and verify the status of your membership.  At that time, our representative can determine the third-party business responsible for registering you into the United Benefit Advantage and ID Sentinel Alert programs and will connect you with them to address your complaints directly for further resolution. 


Edwin O. Velazquez - Program Support Specialist - Cbsi Membership Services

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