Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1297897

Complaint Review: united consumers financial - Internet

  • Submitted:
  • Updated:
  • Reported By: sandra — Madison Tennessee USA
  • Author Not Confirmed What's this?
  • Why?
  • united consumers financial Internet USA

united consumers financial do not finance anything through this company.I financed a kirby through them and it is trash. Internet

*Consumer Comment: Cancellation

*UPDATE Employee: call

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

it doesnt work at all.I called them and told it doesnt.they give you just 4 days to call in,to tell them.if you dont.you are stuck with the product that dont work.and I did call these people to tell them in time to cancel the contract,but they say I didnt.do not do anything with these people.thry are out to take you.especially poor and elderly people

 I financed a kirby through this company.in 2014.I have been paying on this for 2 yrs.this product has been sitting in my closet for 2 yrs bc it doesnt work.it doesnt do anything it is suppose to do.I called them in time to cancel the contract.but thy are saying I didnt.now I am stuck with a product that sucks.I took it to the nearest place in my city and they refused to take it back.these people are rip offs.I will never finance anything through them again

This report was posted on Ripoff Report on 04/05/2016 10:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/united-consumers-financial/internet/united-consumers-financial-do-not-finance-anything-through-this-companyi-financed-a-kirb-1297897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Comment

Cancellation

AUTHOR: Giselle - (United Kingdom)

POSTED: Tuesday, August 09, 2016

To any consumers reading this, when you do cancel, make sure you absolutely have proof that you mailed in your notice in time.  These Kirby dealers will swear up and down they didn't get your mail, so make sure you have a tracking notice/send certified, etc.

Respond to this report!
What's this?

#1 UPDATE Employee

call

AUTHOR: Kirby-Customer Relations - (USA)

POSTED: Monday, July 18, 2016

Hello,

 

We are sorry to hear you are not using your Kirby Home Care System that you purchased two years ago.

 

Please contact our Technical Assistance Representatives for help.   Please explain how the system is not working and most times they can get you up and running over the phone.  If it becomes necessary, they can also provide you with a location to have the system examined, if that becomes necessary.   

 

Please call 1-800-437-7170. Representatives are available Monday through Friday 8:00 am- 6:30 pm and on Saturday 9:00 am- 5:00 pm, EST.

 

We understand your comments in regard to the telephone call you indicated you made to cancel.  However, if you review the contractual agreement you signed at thet ime of purchase, you were required to sign, date and mail your notice of cancellation to the distributorship on that contract, with a postmark within the 3 business days as allowed by the Federal Cooling Off Period.  Your comment, again, indicated you made a telephone call.  

 

We hope that you call our Technical Assistance line so that you may use your Kirby.  We look forward to assisting you.

 

Consumer Relations

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now