Report: #92730

Complaint Review: United States Postal Service

  • Submitted: Mon, May 24, 2004
  • Updated: Wed, November 10, 2004
  • Reported By: Wellsville Ohio
  • United States Postal Service
    Main Street
    Wellsville, Ohio

United States Postal Service Refusal to deliver mail postmaster makes up his own rules Wellsville Ohio

*Consumer Suggestion: Put Out A Mail Box

*UPDATE EX-employee responds: Dog Gone? You have to consider that carrier.

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I moved into my new home in May of 2003. This involves a new post office. Everything was fine until I installed an invisible fence for my dogs.

Once I installed the fence we found out that we have a mailman who is scared of dogs. He refuses to deliver any packages to my home. I went to the post office to work out an agreement for having my packages delivered.

At the post office I hand wrote instructions for leaving my packages on the safe side of my fence, this is on the side my dogs can't get to. I don't have mean dogs anyway, the man is just scared of them.

The postmaster decided that was fine because I told him to leave packages on my driveway provided the weather was good. Then he had a substitute carrier on my route one day who decided to leave a package at my door. Well he left it there (this was in my instructions not to be done) and my dogs tore it apart. The post office had to pay to replace the item.

Now the postmaster has decided they can't come onto my property at all. We have some carriers who deliver my packages and some who don't. I have filed complaints with the USPS and they are saying this man is making up his own rules.

The postmaster told me the whole problem was my dogs being in my front yard. I moved them to the back yard. They are bound by the electric fence. He now says this isn't good enough. That the dogs can still get out. He says they won't deliver a package to my home unless I get rid of my dogs.

I am at my wits end with this whole mess. It seems like the post office has this sheild around them and they can do whatever they like to customers. I am fed up! I am off to file yet another complaint with the USPS.

Wellsville, Ohio
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This report was posted on Ripoff Report on 05/24/2004 11:56 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 Consumer Suggestion

Put Out A Mail Box

AUTHOR: Cory - (U.S.A.)

Live out in the country and everyone has big, mean dogs. Put out a large mail box at the start of the drive way. The dogs won't eat it, it won't get wet, and you won't get sued if your dogs do bite someone. Any large packages, they leave a note in the mail box and you go by and pick up the package the next day. Make sure you get an approved box and mount it in an approved manner.
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#2 UPDATE EX-employee responds

Dog Gone? You have to consider that carrier.

AUTHOR: Robert - (U.S.A.)

As a retired letter carrier of 35 years I can vouch for most carriers who are "afraid" of your dog. Having been bitten 3 times, all in the back of the leg ala sneak attack, it's not easy to maintain safety for oneself. You have to consider that carrier has to be looking at the mail while walking and try to beware of missteps and other slips trips and falls. Dogs, kids and other anmials are just the wild card that makes for an interesting day sometimes. If you're on a mounted (vehicle) route you also have to look for traffic and the aforementioned dog/children to pop up where least expected. To top it off the postal service expects that any injury/bite that occurs due to a carriers supposed inattention can be used for letter of warning all the way up to suspension and occasionally dismissal.

Your regular mailman delivers 5 out of 6 days of the year and has vacation time that places his route in the hands of a replacement who knows little or nothing of the route!

Try doing someone elses job without knowing the problems and pitfalls that lie there. I couldn't wait to make regular and try carving out a territory that I'd be both RESPONSIBLE for and be on a good relation with my customers, I also had a relief carrier who was a super guy who knew the job but I'd never leave him without knowledge of problems or BAD dogs on the route.

Get to know your mailman, sometimes they don't want that and thats not a bad thing but at least you have tried for some sort of meeting part way.
A carrier should always make an attempt to be a good representative for the postal service. We are the closest that most people will ever get to anyone in government, We owe this to the public or the service will fail one day.
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