Report: #732805

Complaint Review: Universal Administrators

  • Submitted: Tue, May 24, 2011
  • Updated: Mon, July 02, 2012
  • Reported By: slugg0 — West Palm Beach Florida United States of America
  • Universal Administrators
    5601 corporate way suite 320
    West Palm Beach, Florida
    United States of America

Universal Administrators Universal Home Services, THESE THREE WORK TOGETHER.. TO SCHEME West Palm Beach, Florida

*Consumer Comment: Puzzled Septic Remedy Customer

Show customers why they should trust your business over your competitors...

i worked for FBK products, and i can personally attest to the fact, that they are some SLIMY "people"...!!!  FBK Products sells septic products, and they recently "partnered" with "Universal Home Services", AKA "Universal Administrators", and once someone buys the septic product itself (Septic Remedy and/or Enza Power) they had me call those people, and try to sell them a WARRANTY for their septic system.  And if they don't "bite" on that, then i was to sell them any other kind of  WARRANTY, for their home APPLIANCEs that i could.  They used "Bait and Switch" tactics to get me to go to work for them.. The "BAIT" was, 'NO COLD CALLING.. call on EXISTING customers." Yeah, right.. 

It wasn't  two weeks, before i was COLD CALLING people that had NO previous business relationship with us.. and it is next to impossible, to get ANYONE (especially nowdays) to give you their credit card information over the phone.  Not unless you have a PRE-EXISTING BUSINESS RELATIONSHIP, and even THEN.... There are a few things that i can think of, that they are doing, that got another company shut down, by the Federal Trade Commission... First, the "warranty" is ALWAYS "ON SALE".. at "SPECIAL PROMOTIONAL PRICE", of $9.99 per month, $16.99 per quarter, or $95.99 per year, PLUS a one time NON-REFUNDABLE "APPLICATION FEE"...

Sure, they have a website, that has higher prices, but they NEVER CHARGE ANYONE THOSE PRICES..  Years ago, there was a Furniture Store, called "Furnishings 2000", and the Federal Trade Commision shut them down, becasue the same items were ALWAYS "ON SALE"... EVERY time someone walked in the store, the SAME SIGN would say something like, "60% OFF..!!!"  If you go to Wal-Mart, they have regular prices, and then, once in awhile, they ROLL back prices.. but they are never ALWAYS at the ROLL-BACK PRICE..

Also, they still call people that are on the DO NOT CALL LIST..  One day, the manager, Rick, gave me a stack of what he called, "SOFT  T.O.L.'s"... those were people that had told them NEVER to CALL them again, and then, after some time had gone by, they called them again, any way, hoping they had cooled off by then.  The manager of the Warranty Department is named "Mitch", and he is a slimy weasel.  i quit because the only warranty i felt like selling was the septic warranty.. i did not believe in any of the other warranties, and when i refused to sell them, Mitch started riding me, to no end...

The reason they wanted me to sell the other warranties, was because they did NOT have enough GOOD LEADS to call, so they wanted us to squeeze all the sales out of them we could.  Also, they bought a HUGE supply of "$25.00 RESTAURANT CARDS, from "", and whenever someone buys a certain warranty, ranging in price from $9.95 per month, to $39.95 per month, the customer gets ONE of those RESTAURANT CARDS every month, as an incentive, to KEEP the WARRANTY.. i'm sure that RESTAURANTS.COM would not appreciate their name being associated with these jerks. 

Another reason why i never sold any of those types of warranties, was because if you are going to REPLACE a warranty that someone already has, from a reputable company, you SHOULD do a VALID COMPARISON FIRST, to INSURE the fact that you put that person in a BETTER POSITION, than they were in before, NOT WORSE..  and one thing FBK STRESSED more than anything, was SPEED.. make the sale FAST.. DON'T take any more than five minutes, if that..  If you take any longer than 10 minutes, you'd better make the sale, for sure..  i have recordings and printed sales pitches from there, and can PROVE everything i'm saying.

FBK is going down the toilet, literally.. i think that right now, they are squeezing it for what they can get out of it, and then, they will most likely shut it down, and then, go start another company, under a different name, etc..  Remember, "FBK Products", "Universal Home Services", and "Universal Administrators".. they are ALL TIED TOGETHER... Don't shoot me for telling you this, but the MAIN reason why i think they keep getting away with this, is because the company is run by (((REDACTED LANGUAGE)))...  Mitch is a RABBI, that wears the Star of David around his neck, but engages in shady business practices.  (((REDACTED LANGUAGE))) stick together..

They probably KNOW some JUDGE there in West Palm Beach, Florida.. West Palm Beach is over-run with (((REDACTED LANGUAGE))) from New York, that have the attitude, that their MONEY "ENTITLES" them, to LIE, CHEAT, and STEAL, and then, when you call them out on that, they TRY to get you to say something, that they can use against you.. Like some little brat, that terrorizes all the kids in the neighborhood, and then, he runs and hides behind his mommy's skirt..  They are the same way.  i ran accross another (((REDACTED LANGUAGE))), here in West Palm Beach, that was running a SCAM, and he proved what a weasel he was, the same way.

Think about that (((REDACTED LANGUAGE))) named Bernie Madoff, that SCAMMED his OWN people, out of BILLIONS of DOLLARS, and NOBODY at the Securities Exchange Commission would do ANYTHING about HIM, until it was way too late.. His house of cards came crashing down, and not until then, was anything done about HIM, either..  i LOVE EVERYBODY, (((REDACTED LANGUAGE))) included, but THESE (((REDACTED LANGUAGE))) bring SHAME to their people, by being LYING, CHEATING, CONIVING, UNDERHANDED WEASELS, and they THINK they can get away with ANYTHING, because they all STICK TOGETHER... Just TRY getting ANYONE in the Justice System, or the Media especially, to do ANYTHING about them.. GOOD LUCK..
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This report was posted on Ripoff Report on 05/24/2011 07:35 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Puzzled Septic Remedy Customer


I am a member of and saw this complaint and read some of the complaints filed.  I puzzled as these complaints are different from my personal experience with the sales person and product.  The sales person was very informative and I've been using the product quite successfully in my new home in the Pocono Mountains of PA and have not had to pump out my septic system in the six years that i have been living in this house.  I have lived in this house for 6 years and 3 months to date: 2/3/2012, Friday ... and have not had one problem with my septic system.  I received the product as promised in the phone call ... I paid by check.  The product is easy to use ... just drop a packet into each of the toilets in your home.  I, also, drop a packet in our food grinder which you technically are not supposed to use with a septic tank ... but, Septic Remedy has been maintaining a very happy septic system in my home.  I have no relationship to the company ... just a consumer of Septic Remedy product ... I have nothing to gain by writing this report ... only stating my personal experience with the company.  I am not endorsing the company just reporting my experience.
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