ED Magedson – Founder
Universal ElectronixInternet United States of America
Bought a pair of Pioneer cdj-400, I thought it was a UK 220-240v and came with UK/EU warranty. Someone from their company said it was english model and came with 1 year Pioneer warranty and they will extend the warranty to 2 years if I pay over the phone. A big mistake!
After placing the order, two days pass by, so I called them back, they said it was shipped and will arrive soon. After two more days, I get a call from Fedex, they said I had to pay 250 for customs tax. I called universal-electronix, they said sorry they forgot to mention that they are in USA and ship from USA and I have to pay the customs charges.
their website is http://www.universalelectronix.co.uk/ and even on ebay.co.uk they say they are in UK, when you order, they ship from USA. Now I know, why they ask to pay on the phone and avoid ebay.
My cdj-400's costed me more than I thought...don't use this company...they are big liars!!!!!
This report was posted on Ripoff Report on 01/29/2010 08:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/universal-electronix/internet/audio-electronic-retail-storesuniversal-electronixuniversal-electronix-universal-f4e58htm-562120. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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