Universal Vacuums They Don't Ship Orders Clinton Maryland

These people accept online orders, but do not ship the product.  I ordered parts a month before this review and received no confirmation or anything.  A few days later the charge cleared my account.  After three weeks I tried to call.  After several attempts I finally spoke with someone who assured me that the order would go out immediately and apologized for the delay.  A week later still nothing.  Six attempts to call got nothing but voicemail.  I left a very specific message and no return call.  My next step is to contact the credit card company and report the problem and ask for a charge back.

If these people are actually still in business then they are doing a pathetic job of it.