Report: #731602

Complaint Review: Universal Web Consulting

  • Submitted: Fri, May 20, 2011
  • Updated: Fri, May 20, 2011
  • Reported By: Frank — Staten Island New York United States of America
  • Universal Web Consulting
    515 E. Carefree Highway, #233
    Phoenix, Arizona
    United States of America

Universal Web Consulting Rip off Pros - Theives - Stay Away Phoenix, Arizona

Show customers why they should trust your business over your competitors...

On 4/29/11 I took a $1.95 trial period which would turn into a $29.95 per month and  a money back guarantee in 30 days.  I was not able to do anything at all with this product because of a heavy work schedule.  On 5/5/11 they charged me $29.95. 
On 5/17/11 I called Terrance and requested a refund.  He told me that a supervisor would look into this and call me within 2 days.
On 5/20/11 since no one called me I called them again.  I spoke to a clerk, who told me that my claim was investigated and that I would not get a refund.  I asked for a supervisor and a Pete came on.
Pete told me that I had ordered a website (total lie) and could not get a refund.  I told him that I never ordered any site from them, and again asked for my refund.  He then gave me a name of a site ( something that I never heard of or could have dreamed up  and said that is the site that I ordered.
These people a scam artists. They give you a super short "trial period", claim that you ordered a site, bill you and steal from you.
Then when you speak to them they say there is no refund policy.

Do Not get stuck in their scam.  As you can see from the other reports on them they are TOTALLY Dishonest.  Stay away.
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This report was posted on Ripoff Report on 05/20/2011 05:45 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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