• Report: #1063031
Complaint Review:


  • Submitted: Sat, June 29, 2013
  • Updated: Sat, June 29, 2013

  • Reported By: hingez25 — Willow Spring North Carolina
Silver Spring, MD Silver Spring, Maryland USA

universalvacuums.com I placed an order that was never received Silver Spring Maryland

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 I placed an order on 5/31/13 that I never received. They charged my credit card immediately & sent an email that stated my order status as will ship in 24 hours & that status has not changed & today's date is 6/29/13. I have called several times & left messages as well as several online contac messages with no response. I did get a real person that stated it was shipped on 6/3/13 but they had postage meter issues & if I didn't recieve it the next day to call & they would reship. I called the next day & had to leave a message & of course no return phone call. I waited a few days & called back & talked to someone & they said they would ship out the next day & that was 6/18/13. Still have not received it yet. I called again & left a message & have sent several online contact forms to them with no response. I turned it over to my credit card company to resolve for me. It's ridiculous & I would advise anyone do not order from these folks. They are a scam & you will not receive what you pay for.

This report was posted on Ripoff Report on 06/29/2013 05:19 AM and is a permanent record located here: http://www.ripoffreport.com/reports/universalvacuumscom/silver-spring-maryland/universalvacuumscom-i-placed-an-order-that-was-never-received-silver-spring-maryland-1063031. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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