Report: #642379

Complaint Review: University of Phoenix- Axia

  • Submitted: Mon, September 20, 2010
  • Updated: Mon, September 20, 2010
  • Reported By: JennRS — Pennsylvania United States of America
  • University of Phoenix- Axia
    3157 E. Elwood St
    Phoenix, Arizona
    United States of America

University of Phoenix- Axia Withdraw Phoenix, Arizona

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I am currently a student, and time is of the most importance for me now. I am halfway through my 2nd block of classes. I am planning to withdraw.

First, a little background. I started in June at Axia Online. I was very excited to start due to the flexiblity of the program. ( I have 3 toddlers, I was out of options to return to school)

I started on the recommendation from my enrollment counselor. Now, I had already filled out my FAFSA before even going through the enrollment process at Axia. I wanted to be ahead of the game. They were very thrilled with the fact that I was already set up with a FAFSA, I saved them a lot of extra walk through work.

Being very new to the whole situation, I started before my financial aid was processed. They explained that it takes at least 90 days for all that to get finalized. Ok, fine.

I went through the steps with UoP financial aid, sent and resent documents, multiple times, and made sure they didn't have to wait on anything. I am told by my financial aid counselor that she will keep me informed on the status of my financial aid. I don't hear a thing for weeks.

By now I am starting to sweat. My husband and I live on his income alone. I was up front about that when enrolling. We DO NOT have the money they would try to come and get from us. Thus, my reasons for exploring financial aid.

I started classes on June 21st, and did not hear anything on my financial aid status until I contacted THEM. By this time, it is mid- August. I emailed my counselor and asked, bottom line, what am I going to be responsible for out of pocket?

I was assured that I would have no expense. My aid more than covered the amount due. Great!

Things were going smoothly, until one day I am on the internet and I see a link with the title, "Is University of Phoenix a legit school?" I never click on random headings like this, about a month ago, I did.

I freaked. It opened a flood gate of complaints about the school, it's practices, and the basic wrong doing toward students. I cried about this for 2 weeks. We are not financially able to go through anything like the claims I have read.

I personally to date, have not been "wronged" by UoP. (please excuse my previous slang statement) I will say however, I want to leave it. With all the knoweledge I have gained as of late, I can not stay there.

I am a smart person, but my actions with getting tangled up with UoP have been the acts of a moron. I can not continue with my education there. What if I am one of those individuals who has this happen down the road?

I can't go forward knowing I had the chance to save myself from trouble later on and I did nothing.

To bring you to the present. UoP currently disbursed my first installment of financial aid covering my first 12 credits. That's how they do it. I am currently halfway through my 2nd block. Once finished, I will have done 12 credits.

My questions: 1. I have decide to go to another school, since I will have in the 12 credits, doesn't that mean I have fullfilled my financial aid obligation to them for my first installment?

2. I am planning to do the offical withdraw online the day after my block ends, am I doing this right?

I am looking for serious help. Please give any suggestions you may have, if you would like more info, just let me know and I will fill you in if you can help. I am trying to not owe out of pocket to UoP.

I DO NOT want to make them aware of my plans in any way to leave. It is my understanding that once they learn your idea to leave, it is a domino effect with them and things mysteriously start to go bad for you as a student.

I just want to leave and start over. I know that my credit may not transfer, but I will cross that bridge later. In the end, I will have some out of pocket at the new school I choose.

Thanks to all who respond.

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