Report: #798433

Complaint Review: University of Phoenix

  • Submitted: Tue, November 15, 2011
  • Updated: Thu, November 17, 2011
  • Reported By: Sunflwrgirl — Ocala Florida United States of America
  • University of Phoenix
    4635 E. Elwood St.
    Internet, Arizona
    United States of America

University of Phoenix Axia College Financial Aid Office Internet, Arizona

*UPDATE Employee: Office of Dispute Management

Show customers why they should trust your business over your competitors...

Next month, December 2011, I will be a Senior at this so called University. Today, I get a telephone call from my Financial Aid Advisor who informs me that I am $7,000 short as of next year and I have to come up with this money to continue my education? I have the Pell Grant, Sub/Unsub. Loans in which I pay those back six months after I graduate. This entire time I have kept in touch with the several different financial aid advisors I have had and they informed me my college tuition was fine and all of my courses will be covered until I complete my Bachelors program. This person in financial aid waits until two months before my senior year to tell me I have used all of it up and they cannot do anything? I had attended two colleges previously and the little courses I had taken, I do not believe I used anything except the Pell Grant, and if I did, that was back in 2007-2008, so why wouldn't the government come after me to pay these back? Something is really strange and I have been complaining about this financial advisor for a while now but they office of dispute managment never returns my emails. I have a hard time accepting the fact that they had no idea I wouldn't have enough funds and then they make me aware of this now? They are horrible and if a class action suit is filed against them; believe me, you can count me in!
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 11/15/2011 07:19 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 UPDATE Employee

Office of Dispute Management

AUTHOR: Uofphoenix - (U.S.A.)


I'm sorry to hear that you're upset with the service you've received. If you would like to file a formal grievance with the University, I encourage you to contact the Office of Dispute Management at or 602-557-5566.


Libby Bailey, Sr. Student Relations Administrator for the University of Phoenix
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.