UOL JUNO UOL JUNO been charged 1 year and theres no way to cancel and im from Mexico City Mexico nationwide

For about 1 year ago in my credit card report appears a charge of aprox 10 dlls of UOL juno, when i contact my bank they tell me that i have to contact the company and check why is that charged, but UOL juno doesnt have an e-mail for "not members", the most extrange think is that i never visit the web page, i never give them my credit card number and in the top of that im in mexico city. when i use the contact page to let them know about my problem, the follow is the automatic respond in my e-mail:

Thank you for contacting Juno Member Services.


This support address is for Juno members only. If you are a Juno member writing from a different email address, please write back using your Juno email address. If you cannot access your Juno email and need to contact us for support, please write back with your Juno User ID, as well as your full name, mailing address, and telephone number for Juno membership verification.


i dont spect to recive my money back,i have to cancel my credit card because of this, but i write this to prevent other persons for cancel your credit cards when you see the first unauthoriced charge of this fraudulent company.

Alejandro v
mexico
Mexico

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