Complaint Review: Updone.com - Peekskill New York
- Updone.com 8 John Walsh Blvd Suite 322 Peekskill, New York U.S.A.
- Phone: 914-739-0480
- Web:
- Category: Photography
Updone.com the worst customer service experience ever Peekskill New York
*Consumer Comment: the rebuttal from Trize Wata
*Consumer Comment: BEAUTIFUL CANVAS PRINTS
*Consumer Comment: The best canvas website
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This company had repeatedly lied to me about my product being shipped. Made endless promises about overnighting the canvas to me. Then told me they would reimburse me for the delays. Then sent a canvas print that was imperfect.
In my attempts to resolve the issue i repeatedly made attempts to contact them and after weeks of unreturned emails and phone calls. i finally on occasion was able to contact them only for more lies. They make promises that they are working on my issue and then dont call me back. No one seems to be able to get in touch with the boss and every one is rude.
An absolute disgraceful situation, whats worse is they actually emailed from sutomer support informing me they would pass on my information to customer support. Turns out the company is really based in china and no one can get anything doen right.
Gil
north brunswick, New Jersey
U.S.A.
This report was posted on Ripoff Report on 01/09/2008 09:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/updonecom/peekskill-new-york-10566/updonecom-the-worst-customer-service-experience-ever-peekskill-new-york-298388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
the rebuttal from Trize Wata
AUTHOR: Stacy - (U.S.A.)
SUBMITTED: Tuesday, November 25, 2008
I am pretty sure Trize Wata is/ was an employee of updone.com
not sure about the other one.
updone.com and nysound.com are the most unethical company I have ever come across.
I too received the lies and never received my product. I will be starting a small claims suit in the am.
#2 Consumer Comment
BEAUTIFUL CANVAS PRINTS
AUTHOR: K - (U.S.A.)
SUBMITTED: Wednesday, January 23, 2008
I take hundreds of photo's a week as a photographer. I read about updone.com on another site and decided to upload 3 of my pictures on their site to have made into canvas prints. The total time took around 2 weeks (I did do this over the holidays) but the canvas prints were beautiful!! You can't beat their price and I am actually in the process of order some more. I ordered three, 11x9, pre- assembled canvas prints for only $38.00 . I wouldn't knock it till you try it!!
#1 Consumer Comment
The best canvas website
AUTHOR: Trize Wata - (U.S.A.)
SUBMITTED: Tuesday, January 15, 2008
I recently ordered from this website and I was extreamly satisfied with ever aspect of this company. I talked to people on numerous occasions and the customer service was superb. I was treated with respect at all times. I would recommend this site to everyone
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