Report: #1394697

Complaint Review: UPS Store 4381

  • Submitted: Tue, August 22, 2017
  • Updated: Tue, August 22, 2017
  • Reported By: TifanieJ — Los Angeles California USA
  • UPS Store 4381
    5419 Hollywood Blvd.
    Hollywood, California
    USA

DO NOT SHIP WITH UPS Store #4381 Gabriel (cashier), Erica Alvarez (store manager) According to the UPS tracking website, my package never left the store and the UPS store refused to show me the footage which showed the process of which my package was handled and shipped. I have reason to believe that the store stole my package Hollywood California

*Author of original report: Package finally arrived to recipient after about 1 month of initial shipping date

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According to the UPS tracking website, my package never left the store. Several times times the store manager promised to show the store footage to me and each time they broke their promise. Even after filing a police report, which according to them was what I needed in order to view the footage, they still did not. The UPS store lied to me and it is very likely that they stole my package.

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This report was posted on Ripoff Report on 08/22/2017 03:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ups-store-4381/hollywood-california-90027/do-not-ship-with-ups-store-4381-gabriel-cashier-erica-alvarez-store-manager-accordi-1394697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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0Consumer
0Employee/Owner

#1 Author of original report

Package finally arrived to recipient after about 1 month of initial shipping date

AUTHOR: - ()

Our package was not found in the 10 day investigation but it was finally delivered after about 1 month from the initial shipping date. Regardless, UPS still denied my right to view the surveillance footage and made me doubt their shipping and handling proceedures. 

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