Report: #1140330

Complaint Review: UPS

  • Submitted: Sun, April 20, 2014
  • Updated: Sun, April 20, 2014
  • Reported By: subru — Parsippany New Jersey
  • UPS

    Nationwide
    USA

UPS Did not bring the shipping label when choosed that option,and refused to reschedule or pay back the amount. Atlanta ,Georgia

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Hi,
On April 18 the 2014 I have scheduled a pick up via UPS.COM website and the service not rendered citing not having a package label
In section 1 SHIPPING LABEL QUESTION (out of 5) it clearly says i can choose either between having a slip or not having a slip. I choose the option of driver bringing  the shipping documents as mentioned in their web site.
I have paied 63.88 dollars for a 2nd day air service. The driver refused to pick the package saying you should have a shipping label. But in this option (as a guest sign in) you cannot print a label. When contacted the customer service via phone. They just apologizing and said you lost your money and have to pay again inorder to get the service.They cannot reschedule either.
I am requesting a reschedule or refund for the same.
Appreciating a speedy redressal.

Thanks

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This report was posted on Ripoff Report on 04/20/2014 08:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ups/nationwide/ups-did-not-bring-the-shipping-label-when-choosed-that-optionand-refused-to-reschedule-o-1140330. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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