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Report: #1194457

Complaint Review: UPS - San Diego California

  • Submitted:
  • Updated:
  • Reported By: Ann — San Diego California
  • Author Confirmed What's this?
    • Why?
  • UPS San Diego, California USA

UPS united parcel service UPS destroyed package in conveyer belt "discarding" items (im sure theyare undersomeones xmas tree already) Telling company I REFUSED [ackage yet I NEVER saw it or any driver ?! Now they wont overnight the package that they and ONLY they caused by their idiot cheap labor to destry that I already paid for and now am out the money and the items which I need desperately called them and they are rude keep you on hold for over 20 minutes etc. UPS sucks San Diego California

*UPDATE Employee: I apologize
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UPS destroyed a package discarding the contents ( which i am sure they ate) telling me it was destryed in a conveyor belt which is completely their fault not mine or senders YET they wont overnight a replacement ?! I am out products I need this for my health and the moeny to buy local replacements !!? UPS puts me on hold for over 30 minutes fobs off to 3 different people on phone and doesnt help me one bit to replace my items THEY DESTROYED !!!   NEVER USE UPS

This report was posted on Ripoff Report on 12/10/2014 11:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ups/san-diego-california-92123/ups-united-parcel-service-ups-destroyed-package-in-conveyer-belt-discarding-items-im-s-1194457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#1 UPDATE Employee

I apologize

AUTHOR: Ms. J - ()

SUBMITTED: Wednesday, December 10, 2014

POSTED: Wednesday, December 10, 2014

I apologize for your experience.  Is there a chance that you would allow me to hear your complaint and give me a chance to reasearch it? I know that you and your package are very important and especially this time of year.

 

 

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