Report: #185786

Complaint Review: Urban

  • Submitted: Mon, April 10, 2006
  • Updated: Mon, April 10, 2006
  • Reported By: Thornhill Ontario
  • Urban


Urban Frustrating and Ridiculous Ripoff Internet

Show customers why they should trust your business over your competitors...

Ordering flowers from Urban has been a most frustrating and ridiculous experience. I ordered flowers on Friday April 7, 2006 for same day delivery.

First off, the representative said that the flowers will reach the recipient by five o'clock the same day. Not only did the flowers not get there on the same day, but the local flower shop called the recipient (much to her surprise, considering it was supposed to be a surprise) that the flowers will in fact not get to her from their shop.

When I called to complain, nobody was accountable to the mishap and they could not guarantee my money back stating that the flowers will get to the recipient by that friday. Monday and still no flowers and their telephone lines are constantly busy!! They ruined my surprise, my weekend, but hopefully not my love life!!

Thornhill, Ontario
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This report was posted on Ripoff Report on 04/10/2006 07:49 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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