Complaint Review: Urban Nutrition - Hoboken New Jersey
- Urban Nutrition P.O. Box 3087 Hoboken, New Jersey U.S.A.
- Phone: 800-515-1070
- Web:
- Category: Animal Services
Urban Nutrition ripoff with autoship for "sample" Hoboken New Jersey
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My experience is the same as William, from Ohio. I too was filling out "free" or "sample" products for an IPOD when I got looped into this nightmare. The "come on" was a free sample that if upon receipt is not cancelled within 14 days will automatically be turned into an "autoship" subscription (the sample price is $5.95 and the monthly subscription is $34.99. The form leads the unsuspecting consumer to believe that the ongoing subscription price is $5.95.
When I called "customer service" they were so incredibly arrogant and rude. I actually spoke to 2 different "customer service" reps and BOTH were equally as smug and obnoxious. Clearly, it is an attitude that pervades the entire customer service department, and could only be the culture of Urban Nutrition.
I have now paid $140 for a 4 month supply of dog chews when I thought I was getting 4 months worth for $23.00. Had the offer not been so clearly deceptive I would not have signed up in the first place.
Vanessa
York, PA, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 07/19/2005 08:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/urban-nutrition/hoboken-new-jersey-07030/urban-nutrition-ripoff-with-autoship-for-sample-hoboken-new-jersey-150339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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