• Report: #945404
Complaint Review:

US Airways - Barclays Bank Mastercard

  • Submitted: Sun, September 23, 2012
  • Updated: Sun, September 23, 2012

  • Reported By: Terry — Simi Valley California United States of America
US Airways - Barclays Bank Mastercard
P O Box8801 Wilimington, Delaware United States of America

US Airways / Barclays Bank Mastercard Annual Companion Fares are not Annual, They are only good for 10 months. Wilimington , Delaware

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I was informed when I received my credit card that I would have 2 annual companion fares for $99.00 each.  When I went to use the tickets, I was told that they expired on 8/31/2012.  When I asked for the new certificate I was told it would not be issued until 10/31/2012 and the current certifiacte could not be extended.  I can not book travel from 9/01/2012 through whenever I actually receive the new certificate, as you can't get the certificate information over the phone, it will be sometime in November.  I tried to explain that this really wasn't annual as it did not cover a full year and the certifiecates were over 12 months apart (14 months).  I did not receive my current certificate until October of 2011 so ot did not cover a full 12 months either.  This is false and deceptive advertising on the part of US Airways, were I received the card application and Barclays Bank who issued the card.

This report was posted on Ripoff Report on 09/23/2012 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/us-airways-barclays-bank-mastercard/wilimington-delaware-19899/us-airways-barclays-bank-mastercard-annual-companion-fares-are-not-annual-they-are-onl-945404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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