• Report: #624230
Complaint Review:

U.S. Airways

  • Submitted: Sat, July 17, 2010
  • Updated: Mon, October 11, 2010

  • Reported By: Teri — Riverside California United States of America
U.S. Airways
Internet, California United States of America

U.S. Airways Charged for multible flights due to their Tech. difficulties on their web site Internet, California

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

abt. 1:00 pm After filling out the itinerary & my credit info to be billed, the web site gave me an error & timed out. Calling for help I was told by their Tech supporter that I could not have been charged as I did not have a confirmation code (I even checked my e-mail first) to give her, I closed the site & re entered the info as she directed. The site again had a problem & froze up. I closed & went to Expedia as they aslo had US Airways & completed my transation with them abt. 2:51 pm.

I was billed for both transations & found a confirmation code from US Airways that was sent at 5:10 pm as well as Expedia's USAirways flight sent at 2:51pm. When I called to have it corrected they refused me & wanted to send me a credit Flight only which is unexceptable.I was billed for a flight I did not authorized for due to their web site error & the lack of help the Tech would offer when I was concerned. I was billed hours later without my knowlege.

This report was posted on Ripoff Report on 07/17/2010 01:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/us-airways/internet-california-/us-airways-charged-for-multible-flights-due-to-their-tech-difficulties-on-their-web-si-624230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on U.S. Airways

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.