U.S. Airways Bumped me off second flight and said could not take carry on luggage on board, but was able to in 1st flight, then refunded money and left me stranded in airport in NC for 9 hrs not eithe getting me home or to my destination las Vagas phoenex Arizona

 Let me begin by saying I travel a lot, not now so much in the us, but to Europe, and my experience with US Airway was the most Horific travel experience I have ever had in my 30 years of travel. On Thursday january 15 I aproached the U.S. airway ticket counter to chech in, I was off to Las Vagas to visit a very sick friend, this was not a vacation, I brought my 8lb mini couch and as my emotional support and was told I could not bring unless I got a doctors letter to which I call my doctor of 23 year and asked him to email a letter, the airline would not accept because he was not a psychiatrist or therapist and that I would have to pay $125 one way for my dog, being very emotional regarding this freight, and explaining that I had great loss, my father died my son was killed in a car cras nad lost my husband all in one year, they showed no signs of compassion, missed my original freight, but they put me on a fleight at 7:30 am witch brought me to Charlotte NC at 10am to connecting fleight to Las Vagas, upon entering the plain a women said I would not be able to take on board my carry on luggage, I explained that I had taken it on the previous fleight, I took my ban and proceeded on the plain she called the supervisor and they took me of the plain, missed that fleight, they offered to put me on a fleight at 2 pm the would take me to Pheonex, witch was over 4 hrs from my destination,, I called him a lier, and he offered to refund my money witch would be credited within 5 days, nice, right, I was left without any reasonable fleight form any other airline since Charlotte is the main hub for USAirway, leaving me no financial option but to fly home and southwest was the cheapest for $221 plus my dog for $95 the fleight left at 7:55 pm, so you can see I was stranded in the airport for close to 9 hrs, this airlines moto is mor about money that it is about customer service, my emotional state was so bad that when I got home I went to the emergency room the next day for an evaluation on my mental state, what was lacking here was compassion for their customer who was flying to an emotional place and they could care less, please help me to file some complaint and rectify my loss of time and emotional being. Thank you.