• Report: #1055036
Complaint Review:

US auto parts network inc

  • Submitted: Thu, May 30, 2013
  • Updated: Thu, May 30, 2013

  • Reported By: Daveo — benson Arizona
US auto parts network inc
usautoparts.com Carson, California USA

US auto parts network inc Rip off on return of their wrongly sent part. Carson California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

 On their web site is a search engine to identify the part specific to your vehicle type, I used it to order my part for a 83 jeep cj7, I expected that part to arrive for my vehicle type. They sent me one for a Dodge ram, when I returned to the site and used chat feature, the typer on the other end tryied to tell me I made a mistake, However when they used their search engine it yielded the same results and said the part was not specific. I spoke with them to make arangements to return the incorrect Nerf bars they sent me, I was then informed that it was going to cost me to send it back. More disappointing was the person on that chat wanted me to first order and pay for what they thought was the right part. I asked how much would it cost to return this large part, they responded by saying that they didn't know it was up to me to arrange a carrier and they would inform me of how much I was going to have to pay. What BS. first they sent a part out knowing what vehicle I was shopping for, second I have to pay two shipping costs and a return cost, At what point is the part more then I would of payed anywhere including locally? I will take have to take the money loss and have a part I can't use. So for sale is a new step for a Dodge truck, How frustrating and I don't reccommend using this company. Not worth the risk and obviously they are not willing to help you correct an error they made unless you pay them more for their mistakes. Rip Off

This report was posted on Ripoff Report on 05/30/2013 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/reports/us-auto-parts-network-inc/carson-california-90746/us-auto-parts-network-inc-rip-off-on-return-of-their-wrongly-sent-part-carson-californ-1055036. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on US auto parts network inc

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?