• Report: #1169621
Complaint Review:

US Bank, NA

  • Submitted: Wed, August 13, 2014
  • Updated: Wed, August 13, 2014

  • Reported By: GoldcrossEMTB1 — Saint Cloud Minnesota
US Bank, NA
27 33rd ave n saint cloud , Minnesota USA

US Bank, NA Missing Cash Deposit Saint Cloud Midtown Square Branch Minnesota

*Consumer Comment: Hummm

*Consumer Comment: Let me help you out.

*General Comment: Funny...

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On August 1st 2014, I made a cash deposit for 532.00 to go into my checking account to pay for this months rent. On August 4th 2014. I get an Email notification from U.S. Bank that my account is overdrawn for 532.00 plus their ridicuolis NSF charges that they rip customers off with, even though this is not my fault. To make along story short I called their fraud liasion department. Got the runaround from that department put on hold and transfered back to the branch, and  stated that they ran their teller tapes and they claim that they have no record of my deposit made on that date. I then asked to have the video tape pulled to verifiy that i conducted business on that date. Unfortunately they were unable to pull the tape.According to corporate security.  But if they saw me with a gun in my hand they then would have that video pulled PDQ. I have been dealing with the bank manager for two weeks and her excuse was that they have exhausted all of their recsources and was not able to locate that deposit an move further with this issue.  Crazy when we have all this modern technology and they cannot locate it. You just cannot trust computers or trust people anymore. After my direct deposit comes in I am CLOSING this account immediately.

US bank is a money stealling company. They gave me a receipt for the transaction. But unfortunately I threw it out. But they should have a image of that deposit made on that specific date. But they said that they won't be able to find the image without the proper proof. I am filing a formal complaint with the Minnesota Attorney General's office and to see what the next step in the chain of command will be. Look out US bank customers, watch your accounts they will steal your assets. But one thing I learned is to keep the receipt. Thats what is going to nip me in the butt. 

This report was posted on Ripoff Report on 08/13/2014 03:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/us-bank-na/saint-cloud-minnesota-56303/us-bank-na-missing-cash-deposit-saint-cloud-midtown-square-branch-minnesota-1169621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment


AUTHOR: Stacey - ()

 You threw your receipt out??? I find that hard to believe.  I suggest you start taking responsibility for your actions and start keeping a running register of your credits and debits.  PLUS reconciling your monthly statements!! You are the one who has the account therefore you are (once again) responsible for this account.

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#2 Consumer Comment

Let me help you out.

AUTHOR: Robert - ()

 When you do file a formal complaint with the Attorney General, let me give you a bit of a preview of how that will go when you give them a call.

You: I have a complaint, the bank said I never made a deposit of $532.

AG: Okay, can we see your receipt

You: Ummm.Umm..Ummm....I threw it away.

AG: (crickets)

You: Hello?  Is anyone there?

AG: (Dialtone)

You: Hello?


So you are really going to accuse a bank of stealing your money.  Let's see the ONLY way this would work is if they knew you would throw away your receipt.  After all if you had your receipt it would be a no-brainer issue to solve.  Yet...they were so smart that they knew you would be the one they could pull this one over on..yea totally logical right?

After my direct deposit comes in I am CLOSING this account immediately.

- Better make sure you get a receipt...LOL

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#3 General Comment


AUTHOR: Tyg - ()

 Funny how this is a computer glitch yet YOU are turning it into some giant conspiracy against YOU. Heres a thought.....maybe wait until you HAVE been ripped off BEFORE you make a internet post. It really just sounds like YOU are attempting a form of internet blackmail. Problem is that THIS SITE never removes a post. So when they ask YOU to remove this post AFTER they fix your problem, YOU wont be able to and since this IS NOT intentional theft, everything YOU have posted is slanderous. Meaning that THEIR next step is to sue YOU in civil court for your slanderous and defaming comments. And make NO MISTAKE!!! THEY will know without a doubt that YOU made THIS post. Because all it takes is a court order and they will have the proof of YOUR wrong doing. YOU may think youre safe sitting there bashing them from the safety of your own home, but EVERYTHING you do online is tracked and recorded somewhere. Since YOU had to give ALL of your information to your ISP, your ISP will have NO CHOICE but to give them all the information they have on YOU. Must be nice to know that YOUR impatience and YOUR inability to either act like an adult OR keep your opinions to yourself online is what is going to cause YOU so much trouble. US BANK has a rock solid civil case against YOU for presenting YOUR opinions as fact and besmirching THEIR reputation over something that IS outside of their control. Maybe its going to take THEM taking everything you own before YOU will grow up. Theres going to be wage garnishment, property seizure, ect. YOU acted in haste and in anger over the situation and NOW its going to cost you. Be sure to get back on your post after they have shafted you.

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