Report: #1365979

Complaint Review: us bank

  • Submitted: Wed, April 05, 2017
  • Updated: Wed, July 12, 2017
  • Reported By: Marlys — Rosemount Minnesota United States of America
  • us bank

    Nationwide
    USA

us bank policy of entering the largest checks first so that multiple overdrafts are gaurenteed apple valley Nationwide

*Consumer Comment: Wrong

Show customers why they should trust your business over your competitors...

I received notice of 2 overdraft charges from US bank, totaling $72.00. The first check for $25.00 would have been fine, since my balance was $143.00. The second check was for $163.88 and was inadvertantly mailed 1 day too soon. The bank told me their policy is always to cash the larger checks first. That means they always insure multiple overdrafts, insead of 1. I asked them to waive the  one overdraft, and they stated their policy is always to put the largest checks through first. Those of us who experience occasional overdrafts are people without extra money. Why would a bank think that they can get extra money from people with no money. The greed is obvious and the lack of desire to help customers is also obvious. I am on a fixed income and use every dollar I get to live on. They asked me why I dont have a savings account? No money is the answer. I dont know if the bakers are Christian. I am. If they are, then tey are not living their faith. Jesus helped those in need, not purposely harmed them. Where is kindness is the business of keeping my money?

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This report was posted on Ripoff Report on 04/05/2017 11:06 AM and is a permanent record located here: http://www.ripoffreport.com/reports/us-bank/nationwide/us-bank-policy-of-entering-the-largest-checks-first-so-that-multiple-overdrafts-are-gaure-1365979. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Wrong

AUTHOR: Robert - (USA)

First of all "overdrafts" are NOT guaranteed, they ONLY occur when you attempt to spend more than you have available. If you don't spend more than you have you will NOT receive ANY overdrafts.

Yes, you made a mistake. But the bank is under no obligation to "fix" your mistake. They disclose their posting order when you opened the account and you can look at their terms at any time.

This is NOT a "Christian" issue, while I am not going to get into a Biblical debate on this, you can't practice "Selective" Christianity. That is you can't pull out bits and pieces that only help you. You talk about how Jesus helps people. Yes, but he helps people who he sees who are willing to help themselves. He is not going to just give someone a piece of fish if they are unwilling to learn how to catch it. You got upset at the bank for asking why you didn't have any savings. But it is in the Bible where Saving and Money Management is a recurring theme.

For example
Proverbs 21:20 The wise store up choice food and olive oil, but fools gulp theirs down

1 Corinthians 16:2 On the first day of every week, each one of you should set aside a sum of money in keeping with your income, saving it up, so that when I come no collections will have to be made.

Proverbs 27:12 The prudent see danger and take refuge,but the simple keep going and pay the penalty.

And one other one...
Proverbs 12:15 The way of a fool is right in his own eyes, but a wise man listens to advice.

So let me give you some advice here. You need to take a hard look at your expenses and income and work on saving. I'm not saying save $500 or even $50/month. Start small as even $20/month in savings could help. That works out to $5/week, and I can just about guarantee that you can find $5/week in unneeded expenses. If you can't then this is not a bank issue and you have bigger problems. Now, I am not saying this can be easy, but there is NO guarantee that life was supposed to be easy and without sacrifice. Which by the way, the Bible talks about that too.

I am giving you a very small amount. Again I can just about guarantee that if you took a hard look at your finances you could find additional ways to save. But even with the $20/month, if you had saved for just 5 months would have avoided BOTH of these fees.

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