Complaint Review: us bank
- us bank
- Category: Banks
Us bank paid taxes on my property, that was not due; then removed funds from my checking account to satisfy this mistake. The tax department at us bank also paid taxes on another property I own that has no liens against it.
The bank redirected my mortgage payments into suspense accounts/escrow accounts that did not exist and were put in place after this tax problem was created by us banks departments.
These issues began in 2014 and I still have no documentation from the bank that supports their actions. I have requested information since the problem was discovered on 3/2014. The loan document is clear, the taxes must be delinquent before the bank has an obligation to pay the county taxes.
I have never found any statements in the loan documents, that taxes would be paid on property that has no lien against it; not to mention removing funds from my accounts or mortgage payments to satisfy their disregard for the printed agreement.
The disregard for the loan document is still an issue for us bank, two months ago they decided to pay home insurance that was not due. I don’t understand how a company this size, can employ individuals or companies that are challenged.
My question to us bank has never changed;
Where is the tax bill that was delinquent?
How can payments be made from an escrow account that does not exist?
Who authorized you to remove/redirect funds from my accounts to satsify your mistakes?
Why did you pay taxes on property that has no liens, then remove funds from my accounts to satsify this mistake?
This information is documented in the loan documents; as well as us banks response mailed to me Dec.2013 concerning a previous matter. The mentioned response from us bank 12/16/2013 has been dismissed by them. The copy of this bank document, has been supplied to them several times, and is still being dismissed.
The loan agreement was violated by us bank Jan. 28 2014, the bank committed fraud by removing my funds and redirecting my payments to satsify this issue which was created by them.
And I can prove it!
This report was posted on Ripoff Report on 10/03/2017 07:38 AM and is a permanent record located here: http://www.ripoffreport.com/reports/us-bank/nationwide/us-bank-us-bank-home-mortgage-fraud-nationwide-1403831. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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