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Report: #218614

Complaint Review: US CELLULAR - Tulsa Oklahoma

  • Submitted:
  • Updated:
  • Reported By: OKAY Oklahoma
  • Author Confirmed What's this?
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  • US CELLULAR 4700 S. Garnett Rd. Tulsa, Oklahoma U.S.A.

US CELLULAR rip off cell phone charges Tulsa Oklahoma

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June 2006,I switched to Cingular and took my us cellular numbers with me. The next day I notified us cellular that I had swithed companies. I was told I would get a bill for early contract cancellation. I then called Cingular and cancelled the new contract, (buyer's remorse.)I called us cellular back, I was told to come into the office.

I spent the entire day in the office, the associate at us cellular was trying to get my numbers released from Cingular.I then started receiving bills from us cellular for $391.93. I ignored the bills because, I did not drop my service, I was reconected. However, all through June to October, I could not receive calls but, I could call out on the phones.

When I returned us cellular they changed one of my numbers, now I can receive calls and call out. But, I learned that they had put the $391.93 in collection. I disputed the charges, they relented and contacted the collection agency adn had $300.00 removed. They explained the $91.93 was my June payment and because I did not call and question the $391.93 charges, they would leave it in collection.

Now my credit report is marred, and us cellular will not fault themselves. So, I have two accounts with us cellular, which one of them is in collection. I have requested for us cellular to remove the charges from the collection and I will pay them in full, they refuse.

Judy
OKAY, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 11/01/2006 11:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/us-cellular/tulsa-oklahoma-74146/us-cellular-rip-off-cell-phone-charges-tulsa-oklahoma-218614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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