• Report: #905486
Complaint Review:

U.S. Coachways

  • Submitted: Sun, July 01, 2012
  • Updated: Sun, July 01, 2012

  • Reported By: Faith — England Arkansas United States of America
U.S. Coachways
100 Saint Mary Staten island, New York United States of America

U.S. Coachways A Company of Con Artists Staten island, New York

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I booked with this company over six months prior for a church trip. This company canceled the tour two days before the scheduled leave date. Everybody, and I mean from the CEO all the way down to customer service lied to me. Initially. I was told the bus broke down and they did not have the part at the company. My question was how in the world could you only have one bus? This company gave no compensation, and even had the nerve to say they would mail our money back more than a week later. When trying to book another company, I spoke with at least four companies with the same information, this company does it all the time. They underwrite other individual companies, when they can't get someone to take the charter for this price promised, they claim a mechanical failure. This company does not even have any charter buses on its parking lot. Please beware.

This report was posted on Ripoff Report on 07/01/2012 08:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/us-coachways/staten-island-new-york-10305/us-coachways-a-company-of-con-artists-staten-island-new-york-905486. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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