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Report: #543136

Complaint Review: Us Fidelis tier One Warranty - Internet Internet

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  • Reported By: Rodney — Soringfield Missouri United States of America
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  • Us Fidelis tier One Warranty Internet United States of America

Us Fidelis tier One Warranty Dealer Services, Mepco, Tier One Compleat Scam Internet

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I got this extended warranty from US Fidelis specifically because I have a son with leukemia, and need to travel from Springfield MO to Memphis TN to ST Judes Children s Research Hospital quite often.  I have made 2 payments just over 350.00 for the service they claim to offer.  They have a 60 day or 1200 mile period you have to wait before a claim.  I had the policy for 65 days and 6000 miles the trip is 600 miles round trip. when I got the policy I specifically asked if everything was covered and I listed the things I was concerned about. The  CV joint was one of them.  on the 19th of Dec I noticed the cv Joint was going out, I called their customer service number and they said yes it is covered. So I take it to the auto repair shop and they call and are told they have to be called back.  3 hours later US Fidelis Calls back and says it is not covered.  I call them back and they proceed to tell me that on my front wheel drive vehicle the drive axel, third member, and u joint is covered, however not the cv joint.  This makes no sense to me cause it does not have any of those things. So I argued for 30 mins and finally said cancel it.  They proceed to tell me it is going to take 4 to 6 weeks to cancel I dont understand why that is, untill a few mins ago they prorate your refund so another month and a half alows them to keep more of the refund.  I dont know how a company can steel money for a service it does not provide and get away with it.  I have reported them to the Atty Gen in MO and the BBB In st louis I have to say I doubt if I will ever get a refund from them.  I also have to say I hope they change thier ways before they have to face God in Judgment.

This report was posted on Ripoff Report on 12/21/2009 01:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/us-fidelis-tier-one-warranty/internet/us-fidelis-tier-one-warranty-dealer-services-mepco-tier-one-compleat-scam-internet-543136. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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