Report: #885507

Complaint Review: US Merchant System

  • Submitted: Sun, May 20, 2012
  • Updated: Tue, August 21, 2012
  • Reported By: S IO — Ansonia Connecticut USA
  • US Merchant System
    48073 Fremont Boulevard
    Fremont,, California
    United States of America


*General Comment: PRE-APP

Show customers why they should trust your business over your competitors...

  I am writing this complaint against the Company Called US Merchants System. I am an aggravated citizen who has beena victim of Fraud. I recent filled out an online application for a merchant account with the company called US Merchants System. I was contacted the following business day to provide my company information with a void check and
I provided to US Merchants System. I was told that a representative were going to contact me with additional documents that was needed to complete my application, I was never contacted from anyone from US Merchants System. About
two weeks later US Merchants System attempted to withdrawal $300 from my business bank account but they were unsuccessful due to insufficient funds.
When I contacted US Merchants System they told me that I was charged a $300 early termination fee. My question to them was that my account was never approved; my file never even left under written to often a valid account number. When I called the company to talk to billing they could only look up my account through my company name , which proved that I never had an account with this company. US Merchants System approved my account without the proper
document and then canceled the account right away to obtain $300 cancel because they had access to my account. US Merchants System has no prove that I once had an account with them like me making monthly payments before canceling the account, it was just a way to retrieve $300 out of my account which was fraud.
US Merchants System is now treating me that they are going to send my account into collection, I refuse to make this payment cause I dont feel like I was at fault. 
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This report was posted on Ripoff Report on 05/20/2012 08:39 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment


AUTHOR: Insiderinfoman - (United States of America)

Alot of merchant level salespeople, use the term "pre-app" to obtain personal information from a prospective client. They obtain the information and explain that the account still needs to be "approved" and that no billing will take place unless the account is approved. If the account is missing some information or not approved, the merchant service provider then charges the merchant a "install declined" fee or "set-up fee", they claim that it covers the cost of processing the application.

Be very careful and do NOT fill any "pre-app", read the contract, if ANY fees or rates are left blank DO NOT sign...

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