• Report: #605801
Complaint Review:

US Passport Now

  • Submitted: Fri, May 21, 2010
  • Updated: Fri, May 21, 2010

  • Reported By: Andale — St Augustine Florida United States of America
US Passport Now
Internet United States of America

US Passport Now Disguised as an official government entity this company charges you for non-required services. Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

My husband went to this website thinking it was an official US State Department website because it looked "official".  He wanted to get one of the new "passport cards".  He went through the questionnaire and put in his credit card info.  He did not need expiditing - he simply wanted a card.  He did not understand this site is for someone who wants an expidited service.  When he realized it, it was too late.  I'm admitting he did enter the info but failed to realize that they were charging him a $50 fee for this processing plus $30 for submitting what he could have submitted himself.  When we realized what had happened, we called immediately - within 10 minutes - to cancel.  They still charged a $50 fee.  DO NOT USE THIS SERVICE  The prices are way over the top and they are rude when you do call and unfriendly.  If you have a problem they will not try to work with you to resolve it.  They don't care about providing service, just about getting your money.  Go to the US State Department Website to get your passport and passport card - no need to pay a rip-off company for doing what you can do yourself.  They took 3 weeks to process a refund (the charge, however, was processed in 3 seconds).  There is no way to get back the $50 fee regardless of when you cancel.  Beware of this company and avoid it at all costs.

This report was posted on Ripoff Report on 05/21/2010 01:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/us-passport-now/internet/us-passport-now-disguised-as-an-official-government-entity-this-company-charges-you-for-n-605801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on US Passport Now

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?