ED Magedson – Founder
These guys suck... after I realized that the $129.00 fee for my passport was only to have them FILE for my pass port, not the fee for the actual pass port (another $151.00 now), I called them to cancel the service and they told me I couldn't do that... Now, there is a statement that says there was an un-refundable fee of $50.00... ok, I understand that, but there was an additional $49 fee (for something-or-another) and a $30 FEDEX fee... they wouldn't even give me back my FEDEX fee... even though they ARE NOT EVEN SENDING ME ANYTHING!!! Some kind-of great service, these people SUCK!
This report was posted on Ripoff Report on 08/12/2010 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/us-passport-now/internet/us-passport-now-rip0off-do-not-use-internet-631023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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