• Report: #907865
Complaint Review:

US Salon Supply

  • Submitted: Fri, July 06, 2012
  • Updated: Fri, July 06, 2012

  • Reported By: Georgia — Savannah Georgia United States of America
US Salon Supply
708 S Kalamazoo St Paw Paw, Michigan United States of America

US Salon Supply Lose 20% even if it is there fault, Paw Paw, Michigan

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I purchased a Ninja Swordsman Shear Duo Set. I ordered on June 11th, and they told me it would be arriving by June 19th. I was ordering this for a student at the place I worked. My last day was June 28 and I received the item July 3. So after several phone calls and almost 3 weeks later I wanted to return this item as I will no longer see the student.

They are going to charge me 20% restocking fee which I feel is unfair since the item was so late. I will never order another item from them. Just beware if you receive something you are not happy with they will not let you return it without a 20% restocking fee after 15 days or a credit after 30 days. Why would I want a credit from a company I am not happy with in the first place. 

This report was posted on Ripoff Report on 07/06/2012 06:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/us-salon-supply/paw-paw-michigan-49079/us-salon-supply-lose-20-even-if-it-is-there-fault-paw-paw-michigan-907865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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