• Report: #989659
Complaint Review:

USA Benefits Advantage

  • Submitted: Tue, January 01, 2013
  • Updated: Tue, January 01, 2013

  • Reported By: Joseph Tosti — Rome New York United States of America
USA Benefits Advantage
4876 Princess Anne Rd Virginia Beach, Virginia United States of America

USA Benefits Advantage never an agent available to accept cancellation during so-called trial period Virginia Beach, Virginia

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I received a letter in the mail stating that I could cancel my subscription (membership) with a simple phone call to 1-877-697-1788 but waited one hour before hanging up on the first call.  According to the letter they threatened that my failure to cancel my membership during the 20-day period would result in my credit card being charged $39.95 a month My patience gave out after 30 minutes on my second attempt.  As a result, I do not believe there are any customer service operators assigned to that number.  In addition there is nothing on the website that allows for communication or cancellation.  This is obviously a scam.

This report was posted on Ripoff Report on 01/01/2013 04:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/usa-benefits-advantage/virginia-beach-virginia-23462/usa-benefits-advantage-never-an-agent-available-to-accept-cancellation-during-so-called-t-989659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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